Frequently Asked Questions
Everything you need to know before you hit the pitch.
How do I know which football boot size to order?
We recommend measuring your foot in centimeters and referring to our specific brand size guides. If you are between sizes, we suggest sizing up for extra comfort during high-intensity play.
What is your return policy for worn equipment?
For hygiene and safety reasons, we can only accept returns on items in their original, unused condition with tags attached. We offer a 30-day window for all returns and exchanges.
Do you offer international shipping for team orders?
Yes, Boot & Ball ships worldwide. International delivery times typically range from 7-14 business days depending on your location and local customs processing.
How should I care for my leather boots to ensure longevity?
After every match, remove excess mud with a soft brush, wipe with a damp cloth, and let them dry naturally away from direct heat sources. Using a leather balsam periodically will prevent cracking.
Are your products covered by a warranty?
All our technical gear and footwear come with a 6-month manufacturer warranty against structural defects. This does not cover standard wear and tear from regular pitch use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and interest-free installment plans through Klarna and Afterpay.